Privacy Policy
Last Updated: June 2026
Please read this Privacy Policy carefully before using the AKWise.co Website. By using our Website or its content, you consent to this Privacy Policy.
The Website and its Content are owned by Anna-Kaisa Manolova, Owner of AKWise (“Company”, “we”, “us”, or “our”). The term “you” refers to the user or viewer of our Website (“Website”). This privacy policy (“policy”) describes how AKWise collects, uses, processes, and protects the data you provide to us when you visit and use AKWise.co (“website”, “service”).
We reserve the right to modify this privacy policy at any time. If we make material changes to this policy, we will notify you by updating the "Last Updated" date at the top of this page or by placing a prominent notice on our website. Continued use of the Website after changes constitute acceptance of the updated privacy policy.
We act as the Data Controller for the personal data collected through this website. We utilize trusted third-party Data Processors to manage payments, marketing, and client health portals.
1. What Data We Collect & How We Use It
We collect the minimum amount of information necessary to provide you with a positive experience, deliver our services, and process transactions.
Personal & Contact Information
- What we collect: Your name and email address.
- How we collect it: When you fill out our contact form, sign up for a free PDF download, or subscribe to our newsletter.
- Legal basis & use: We use this to answer your inquiries or send you marketing materials. We only add you to our newsletter list if you have given explicit affirmative consent (e.g., checking an opt-in box or signing up specifically for the newsletter). You can opt-out at any time.
Financial & Billing Information
- What we collect: Name, billing address, and payment details.
- How we collect it: When you purchase a digital product, service, or yoga class through our webshop.
- Legal basis & use: This information is processed under our contractual obligation to deliver the products or services you purchased.
Health & Wellness Data (Special Category Data)
- What we collect: Health history, dietary habits, medical information, and intake forms related to nutrition therapy or yoga.
- How we collect it: Directly from you when you onboard as a virtual client.
- Legal basis & use: As a licensed dietitian, this is considered sensitive or "Special Category" data. We process this data strictly with your explicit consent to provide safe and effective nutrition therapy and yoga instruction. This data is handled with maximum confidentiality via a secure, HIPAA-compliant portal.
Technical & Usage Data
- What we collect: IP addresses, browser types, and data regarding your online behavior on our website.
- How we collect it: Through cookies and tracking pixels when you browse.
- Legal basis & use: To analyze web traffic, improve our services, and customize your experience.
2. Third-Party Data Processors & Infrastructure
We do not sell, lease, or distribute your personal information. To run our business efficiently, we share data with trusted third-party providers who meet strict privacy and security standards:
- E-Commerce Infrastructure: Our store runs on WooCommerce, which manages order data and digital product delivery.
- Payment Processing: We use Stripe to securely handle financial transactions. We do not store your credit card details on our own servers.
- Email Marketing & Newsletters: We use AWeber to manage our email list and send newsletters.
- Client Portal & Health Records: We use Healthie, a secure, HIPAA-compliant platform, to manage clinical intake records, health information, and telehealth scheduling.
International Data Transfers
AKWise is operated from Finland. Because we utilize global cloud-based platforms (such as AWeber, Stripe, and Healthie), your data may be transferred to and stored on servers located outside of the European Economic Area (EEA), including in the United States. We ensure that our third-party vendors utilize appropriate legal safeguards, such as Standard Contractual Clauses (SCCs) or recognized international data privacy frameworks, to protect your data regardless of where it is processed.
3. How Long We Keep Your Data
We retain your personal data only for as long as necessary:
- Marketing data: Kept until you choose to unsubscribe or request deletion.
- Transaction & Financial data: Kept for as long as required by relevant Finnish tax and legal obligations.
- Health & Therapy records: Kept in accordance with professional medical record retention regulations and statutory legal requirements.
4. Cookies and Tracking
Our website uses cookies to analyze web traffic and optimize your browsing experience. Cookies do not give us access to your computer or any personally identifiable information beyond what you choose to share.
You can manage, accept, or decline cookies at any time via the cookie consent banner on our website or through your internet browser settings. For more information on managing cookies, visit internetcookies.com.
5. Security & Public Interactions
We take data security seriously and implement reasonable technical measures to protect your information. However, no internet transmission is 100% secure. In the event of a known data breach, we will notify affected users and regulatory authorities immediately as required by law.
User-Generated Content
If you voluntarily share personal information in public spaces—such as commenting on a blog post, posting on a public forum, or participating in a Facebook group managed by us—that information can be seen and collected by others. We are not responsible for any unauthorized use of information you choose to make public.
Account Security & Passwords
If you create an account or password to access certain features of our Website or WooCommerce shop, you are responsible for maintaining its confidentiality. Notify us immediately at [email protected] if you suspect any unauthorized use of your account.
6. Your Legal Rights
For European Union & International Users (GDPR Compliance)
If you are located in the EU, you have the following rights regarding your data:
- Right to Access & Rectification: You can request to see what data we hold about you and fix any inaccuracies.
- Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data.
- Right to Restrict or Object: You can object to direct marketing or restrict how we use your data.
- Right to File a Complaint: You have the right to lodge a complaint with a data protection supervisory authority (such as the Finnish Data Protection Ombudsman / Tietosuojavaltuutettu) if you believe your data has been handled unlawfully.
For California Residents (CCPA/CPRA Compliance)
If you are a resident of California, you have specific rights under the California Consumer Privacy Act:
- Right to Know: You have the right to request a disclosure of the categories and specific pieces of personal data we have collected about you.
- Right to Delete: You have the right to request the deletion of personal information collected from you (subject to legal exceptions, such as medical record retention or financial compliance).
- Right to Opt-Out of Sale or Sharing: We do not sell your data. However, you have the right to direct a business that sells or shares personal info to stop doing so.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of these rights, unsubscribe using the link at the bottom of our emails, manage your preferences via our cookie banner, or contact us directly at [email protected].